Policies

This page explains how Unity Healthcare Staffing Ltd uses and protects personal data, how we use cookies on this website, and the terms on which you may use this site. It is intended as a clear summary and does not replace legal advice.

1. Privacy Policy

Unity Healthcare Staffing Ltd (“we”, “us”, “our”) is a healthcare staffing agency registered in England & Wales, company number 16863419. We act as a data controller for the personal data we collect about clients, candidates and website users.

1.1 What information we collect

We may collect and process the following personal data:

• Contact details (such as name, email address, phone number, job role, service / organisation name).
• Information you provide in enquiry forms and staff request forms on this website.
• Information you provide as a candidate (such as role applied for, experience, availability, and work history).
• Any additional information you choose to share when you contact us by phone, email or in writing.

1.2 How we collect data

• Directly from you, when you complete forms on this website or contact us by phone or email.
• During our ongoing relationship as a client or candidate (for example, when we arrange shifts or placements).

1.3 How we use your data

We use personal data for purposes including:

• Responding to enquiries and staff requests submitted via our website.
• Providing agency staffing services to health and social care providers.
• Assessing candidates’ suitability for roles and maintaining a staff bank.
• Administrative and business purposes, including record-keeping and compliance.

Our main lawful bases for processing personal data are:

• Legitimate interests – to operate and grow our business in a way that is expected and does not override your rights.
• Contract – to take steps at your request before entering into a contract, or to perform a contract with you.
• Legal obligation – to comply with our legal and regulatory obligations, for example in relation to employment and safeguarding.

1.4 How we store data

Information submitted via forms on this website is stored securely using cloud services (including Google Firebase / Firestore) and may also be stored in our internal systems. We take reasonable technical and organisational measures to protect your data.

1.5 Sharing your data

We may share your data with:

• Technology providers who help us deliver this website and our services (for example, hosting, email and database services).
• Health and social care providers, where you have applied or agreed to be put forward for work.
• Professional advisers, regulators or authorities where this is necessary to meet our legal obligations.

We do not sell your data to third parties.

1.6 How long we keep your data

We keep personal data only for as long as is reasonably necessary for the purposes set out above and to meet our legal and regulatory obligations. The exact retention period may vary depending on the type of data and our relationship with you.

1.7 Your rights

Under UK data protection law, you have rights which may include:

• The right to access your personal data.
• The right to request correction of inaccurate or incomplete data.
• The right to request erasure of your data in certain circumstances.
• The right to object to certain types of processing, or to request restriction of processing.
• The right to data portability in certain circumstances.

To exercise any of these rights, or to contact us about this policy, please email info@unityhealthcarestaffing.co.uk.

2. Cookies & Website Analytics

This website may use cookies and similar technologies to ensure it functions correctly and to help us understand how it is used (for example, through hosting, performance and analytics services).

2.1 What are cookies?

Cookies are small text files that are placed on your device by websites that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to site owners.

2.2 How we use cookies

We may use cookies to:

• Support basic site functionality and security.
• Help us understand how visitors use our website, so we can improve it.

Some cookies may be set by third-party services that we use to deliver this site (for example, hosting and analytics providers).

2.3 Managing cookies

Most web browsers allow you to refuse or delete cookies. The method varies between browsers; please refer to your browser’s help documentation for more information. Please note that blocking certain cookies may affect how this website functions.

3. Website Terms of Use

3.1 General information

The content on this website is provided for general information only. While we aim to keep the information accurate and up to date, we make no representations or warranties, express or implied, about the completeness, accuracy, reliability or suitability of the information on this site.

3.2 No guarantee of work or staff

Nothing on this website constitutes a guarantee of work, an offer of employment, or a guarantee that we will be able to provide staff for any particular request. All placements and bookings are subject to availability, compliance checks and separate terms agreed between Unity Healthcare Staffing Ltd and the relevant parties.

3.3 Links to other websites

This website may contain links to external websites that are not operated by us. We have no control over the content of those sites and accept no responsibility for them.

3.4 Changes to this page

We may update these policies from time to time to reflect changes in our practices or legal requirements. Any updates will be published on this page with a revised “last updated” date.

4. Contact

If you have any questions about this page or how we handle personal data, please contact:

Unity Healthcare Staffing Ltd
Email: info@unityhealthcarestaffing.co.uk
Registered in England & Wales, company number 16863419.

Last updated: [update this date when you next revise the policy]